Shipping,Returns & Store Policy

Shipping, Returns & Store Policy

Thank you for shopping with us! We aim to make your experience simple and smooth.

Processing & Delivery
Orders are processed within 5–9 business days. Once shipped, delivery takes approximately 7–15 business days depending on your location.

Tracking
You will receive a tracking number once your order has been shipped.

Returns & Refunds
We only accept returns for items that are damaged, defective, or incorrect.
You must contact us within 48 hours of delivery with proof (photos/videos).

Approved refunds will be processed within 5–10 business days.

Order Changes & Cancellation
Orders can only be canceled or changed within 12 hours of placing them.

Important Notes

  • Delivery times may vary due to shipping or customs delays

  • Items may arrive separately if you order multiple products

  • Please ensure your shipping details are correct before ordering

Privacy
Your personal information is used only to process and deliver your order securely.

Contact Us
For any questions or support, contact us @zenvora423@gmail.com

Thank you for Zenvora Home.